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What if we built an estate agency that was incredibly customer centric and totally obsessed with the highest levels of accountability...

You’ve made a decision to sell your home. Now you have two questions which need answering: How much is my property worth? Who’s going to...

In Estate Agency, we are often caught up in comparisons. Towards the end of 2020 I saw countless posts on social media about the amount of d

“To be effective you must not let your need to be right be more important than your need to find out what’s true. If you are too proud of wh

“People will forget the things you do, and people will forget the things you say. But people will never forget how you made them feel”

I am not a leader. I have no employees, and very few followers. Nor am I an entrepreneur, not by my definition anyway. If I had to catego

Over the past couple of weeks I’ve been re-reading Steven Covey’s 1989 classic, The 7 Habits of Highly Effective People. What’s really stru

With due deference to Greg McKeown, who knows a lot more about these things than I do, I’m nevertheless going to go ahead and replace “break

A discussion this week over coffee with an old friend (himself a commercial real estate agent) reminded me of the above quote, which was tak

I’ve been lucky over the course of my career to work with some exceptional people, both clients and colleagues. One of the guiding principl

Having announced the launch of my new venture in last week's blog post, this week would be a good chance to discuss